Platform - Retailer's Application

A retailer app that lets outlets self-order, anytime

Give every retailer a self-service ordering app - browse the catalogue, apply live schemes, track deliveries, and reorder in a tap, with each order syncing in real time to MAssist's SFA, DMS, and BI & Analytics.

shopping_cartSelf-ordering local_offerLive schemes & offers receipt_longOutstanding & credit wifi_offOffline-first catalogue
check_circleOrder placed local_offerScheme 10+1 applied replayReordered in a tap 3
Platform scale

The platform behind your field force

400+Enterprise Customers
3M+Retail outlets on the network
350+Technology & support experts
200%Growth trajectory enabled
125K+Daily active users
  • Century Plyboards company logo
  • Iffco Tokio
  • Nykaa
  • Colorbar
  • Rupa
  • Volvo Eicher
  • Times of India
  • Samsung
  • kajaria
  • Heilderburg Cement
  • Friends
  • Denver
  • Casio
  • Bikaji
  • Bharat Petrolium
What it is

Self-service ordering software built for the retailer

MAssist's Retailer's Application puts the full product catalogue, live schemes, and order history in the retailer's own hands - so an outlet can place or repeat an order any time, without waiting for the next rep visit.

Every self-order flows straight into the brand's distribution system, applying the right scheme and price automatically and updating the same real-time dashboards used for beat, stock, and settlement - no phone calls, no WhatsApp order lists, no manual re-entry.

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Outlet #R-3390 - My ordersLive
Cart valuecurrency_rupee18,450
Scheme applied10+1
Order statusConfirmed
Delivery ETATomorrow
Outstandingcurrency_rupee6,200
Credit limit leftLow
How it works

Browse, order, reorder - from the retailer's phone

Every capability maps to a step a retailer already takes when placing an order, not a feature bolted on afterward.

01Browse

See the full catalogue with live prices

Retailers browse a digital catalogue with product images, pack sizes, MRPs, and landing prices, and see the schemes and offers they qualify for right now - no printed price lists, no guessing what's in stock.

menu_bookDigital catalogueImages, packs & landing price
local_offerLive schemesApplied as the cart is built
02Order

Place the order straight into the system

The retailer submits the cart from their phone; the order is routed to the mapped distributor with the correct scheme and price already applied, and appears instantly in the brand's DMS and SFA - no re-keying, fewer disputes at settlement.

Order placed94%
Auto-routed88%
In DMS live80%
03Track & reorder

Follow delivery and reorder in a tap

Retailers track order and delivery status, view outstanding and credit, and reorder from past purchases in seconds - while the brand sees self-order volume and repeat rates in BI & Analytics the same day, not at month end.

local_shippingDelivery trackingStatus & ETA per order
historyOne-tap reorderFrom past purchases
Why teams choose it

What sets the MAssist retailer app apart

Purpose-built for brands with a large retail network that want self-service ordering without cutting the field team out of the loop.

Self-service

Order anytime, no rep needed

Retailers place and repeat orders 24 x 7 between visits, so a stockout on a Sunday doesn't wait for the next beat day to be fixed.

Schemes

Right scheme, applied automatically

Live schemes and offers are applied to the cart as it's built, so retailers always see the correct net price and claims stay dispute-free.

Finance

Outstanding & credit in view

Retailers see outstanding balances and credit limits before ordering, and brands cut collection follow-ups with clear ledgers on both sides.

Connected

One system, not a standalone order app

The retailer app runs on the same real-time platform as SFA and DMS, so self-orders feed the same dashboards as rep orders, stock, and schemes - no exports, no double-counting, no reconciling by hand.

Field harmony

Complements the field team

Reps still own new listings, merchandising, and relationships, while routine reorders move to self-service - every order lands in the same connected system, whoever placed it.

Inside the app

Everything the Retailer's Application does

Each capability syncs in real time with SFA and DMS across the platform.

menu_book

Digital catalogue & self-ordering

Core
  • Product images & pack sizes
  • MRP & landing prices
  • Cart-based ordering
  • Order any time, 24 x 7
local_offer

Schemes & offers

Unique in Industry
  • Auto-applied schemes
  • Slab & quantity offers
  • Outlet-specific pricing
  • Net-price transparency
local_shipping

Order & delivery tracking

Core
  • Live order status
  • Delivery ETA per order
  • Distributor routing
  • Order confirmation alerts
account_balance_wallet

Outstanding & credit

Unique in Industry
  • Outstanding balance view
  • Credit-limit checks
  • Ledger & invoice history
  • Payment reminders
history

Reorder & order history

Core
  • One-tap reorder
  • Past-purchase history
  • Frequently-bought lists
  • Saved carts
campaign

Notifications & new launches

Core
  • New-product alerts
  • Scheme & offer pushes
  • Multi-language support
  • Offline-first catalogue

FAQs

What is a retailer app? add

A retailer app is a mobile self-service app that lets retailers place orders, browse the product catalogue, see live schemes and offers, track order status, view outstanding balances, and reorder directly from a brand or distributor, without waiting for a sales rep to visit. Orders flow straight into the brand's distribution system in real time.

What does MAssist's Retailer's Application do? add

It lets retailers self-order from a live catalogue, apply schemes and offers automatically, track order and delivery status, view outstanding and credit, and reorder from past purchases - with every order syncing in real time with the brand's Sales Force Automation and Distributor Management System.

How does the Retailer's Application place orders? add

Retailers browse a digital catalogue with images, pack sizes, and landing prices, add products to a cart with schemes applied automatically, and submit the order from their phone. The order is routed to the mapped distributor and appears instantly in the brand's DMS and SFA dashboards.

Does the Retailer's Application work offline? add

Yes. MAssist's field and retailer apps are built for offline-first operation, so retailers can browse the catalogue and build orders without an active internet connection, syncing automatically once connectivity returns.

Can it integrate with SFA, DMS, and BI & Analytics? add

Yes. The Retailer's Application is part of MAssist's connected ecosystem and syncs in real time with Sales Force Automation, the Distributor Management System, and BI & Analytics, so self-orders feed directly into the same dashboards used for beat, stock, and scheme reporting.

Which industries use a retailer ordering app? add

Retailer self-ordering apps are used across FMCG and CPG, consumer durables, apparel and fashion, building materials, alco-bev, pharma, chemicals and fertilizers, cosmetics, and automotive brands with an offline supply chain and a large network of retail outlets placing repeat orders.

Does the Retailer's Application replace the field sales rep? add

No. The Retailer's Application complements the field team. Retailers can self-order between visits and reorder anytime, while reps focus on new listings, merchandising, and relationship-building. Both channels feed the same connected system, so orders never get double-counted or lost.

Get started

Put ordering in every retailer's pocket, this week

Talk to MAssist about giving your retail network a self-service ordering app connected to your existing sales force automation and distributor management setup.